Insurance Review
AXA Affin General Insurance
AXA Affin is a joint venture between AXA Group and Affin Bank. They offer innovative products like FlexiDrive which allows customers to customize their coverage.
Key Features
Pros
- +Flexible coverage options
- +Good digital experience
- +Competitive pricing
- +Strong international backing
Cons
- -Limited branches in some areas
- -Add-on costs can add up
Coverage Options
Available Add-ons
Claims Process
Claims can be submitted through Emma chatbot, authorized workshops, or customer service hotline. Typical processing time is 3-7 business days depending on claim complexity.
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Our Verdict
Best For
- Drivers wanting flexible coverage options
- Those who value international brand backing
- Car owners needing good customer service
Skip If
- You're looking for the absolute lowest price
- You prefer local Malaysian brands
Full Verdict
AXA Affin General Insurance is a solid choice for Malaysian car owners looking for competitive insurance with very good claims service.
Their standout features include flexidrive plans and emma chatbot assistance, making them particularly suitable for drivers who value these benefits.
Flexible coverage options is a significant advantage, though potential customers should be aware that limited branches in some areas.
Overall, we recommend AXA for drivers seeking a good balance of price and coverage.
AXA FAQ
AXA Affin General Insurance is rated 4.4/5 based on our comprehensive analysis. They have very good claims service and competitive pricing. Flexible coverage options and good digital experience.
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