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Insurance Review

Etiqa Insurance

4.5 / 5.0

Etiqa is one of Malaysia's largest insurance companies, backed by Maybank. They offer comprehensive car insurance solutions with a strong focus on digital services and customer convenience.

Est. 2007Excellent ClaimsCompetitive Pricing
4.5
Overall Rating
2007
Established
Excellent
Claims Rating
Competitive
Price Level

Key Features

24/7 roadside assistance
Flood coverage available
Windscreen coverage
Personal accident coverage

Pros

  • +Fast claims processing
  • +Wide panel of workshops
  • +Good mobile app
  • +Competitive pricing

Cons

  • -Limited add-on options compared to some competitors
  • -Customer service wait times can be long during peak periods

Coverage Options

Own damage protection
Third party liability
Theft protection
Fire damage
Natural disaster coverage (optional)

Available Add-ons

Windscreen protectionFlood coverageSpecial perilsLegal liability to passengersStrike, riot, civil commotion

Claims Process

Claims can be filed online through the Etiqa app or website. For minor claims, approval can be as fast as 24 hours. Major claims typically take 3-5 business days.

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Our Verdict

4.5/5
Etiqa Insurance Rating
GOOD VALUE

Best For

  • Budget-conscious drivers wanting competitive pricing
  • Those who prefer fast digital claims processing
  • Maybank customers (integrated services)

Skip If

  • You need extensive add-on options
  • You prefer in-person service over digital

Full Verdict

Etiqa Insurance is a top-tier choice for Malaysian car owners looking for competitive insurance with excellent claims service.

Their standout features include 24/7 roadside assistance and flood coverage available, making them particularly suitable for drivers who value these benefits.

Fast claims processing is a significant advantage, though potential customers should be aware that limited add-on options compared to some competitors.

Overall, we recommend Etiqa for drivers seeking a good balance of price and coverage.

Etiqa FAQ

Etiqa Insurance is rated 4.5/5 based on our comprehensive analysis. They have excellent claims service and competitive pricing. Fast claims processing and wide panel of workshops.

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