RHB Car Insurance Hotline & Contact 2026

RHB Insurance customer service, claims line, and emergency contact — plus whether to compare at renewal.

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Renewing? Compare RHB against all 16 insurers on Bjak.my — free in 3 minutes. NCD transfers automatically.

RHB Insurance Contact Details

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Customer Service Hotline

1300-88-0881

Mon–Fri, 8:30am–5:30pm

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Claims / Emergency

1300-88-0881 (select claims)

24/7 emergency assistance

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Online Portal

rhbinsurance.com.my

Submit and track claims online

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Email

info@rhbinsurance.com.my

Non-urgent queries

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RHB Bank branches

RHB branches nationwide

Insurance enquiries at select branches

Contact details subject to change. Verify at rhbinsurance.com.my for the most current information.

How to Make an RHB Car Insurance Claim

1

File police report

Within 24 hours of accident. Mandatory for all claims.

2

Contact RHB Insurance

Call 1300-88-0881 or visit rhbinsurance.com.my to open your claim. Have your policy number ready.

3

Take car to panel workshop

RHB Insurance directs you to an authorised panel workshop for assessment.

4

Adjuster assessment

A loss adjuster inspects the damage and approves the repair scope.

5

Repair and settlement

RHB pays the workshop directly — you pay your excess only.

NCD reminder: Own-damage claims reset your NCD to 0%. For repairs under ~RM1,500–2,000, pay out-of-pocket. See: NCD Explained →

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Frequently Asked Questions

What is the RHB car insurance hotline number?

RHB Insurance Berhad customer service hotline is 1300-88-0881. Operating hours: Monday to Friday, 8:30am–5:30pm. For emergency roadside assistance and claims, RHB provides a 24/7 line. Always verify current numbers at rhbinsurance.com.my as these may be updated.

Is RHB Insurance the same as RHB Bank?

RHB Insurance Berhad is part of the RHB Banking Group — Malaysia's fourth largest financial group. While related to RHB Bank, RHB Insurance is a separate BNM-licensed general insurance entity that handles motor, property, and other general insurance products. For car insurance specifically, you can buy RHB Insurance online via comparison platforms like Bjak.my.

How do I make an RHB car insurance claim?

1) File a police report within 24 hours of the accident. 2) Call RHB Insurance at 1300-88-0881 or visit rhbinsurance.com.my to initiate your claim. 3) Take your car to an authorised RHB panel workshop. 4) A loss adjuster assesses the damage. 5) RHB Insurance pays the workshop directly — you pay your excess only.

Can I renew RHB car insurance online?

Yes. Use Bjak.my to compare RHB Insurance's renewal price against all 15 other BNM-licensed insurers. Enter your plate number, see all quotes, and buy online. Your e-policy is issued instantly. This ensures you're not paying more than needed — always compare before auto-renewing with any insurer.

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