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Car Insurance Review 2026

Great Eastern General Insurance

Reliable mid-tier car insurance backed by one of Malaysia's most established insurance groups

Est. 1908 (group)BNM-LicensedGood ClaimsCompetitive Pricing

Important Note

This review is for Great Eastern General Insurance Berhad (motor/car insurance). This is separate from Great Eastern Life Assurance which covers life and health products. Click here if you searched for Great Eastern life insurance.

Pros

  • +Backed by the reputable Great Eastern group — established brand in Malaysia
  • +BNM-licensed general insurer with proven track record
  • +Standard comprehensive and third party cover available
  • +Competitive pricing through Bjak comparison platform
  • +Panel workshops across Peninsular Malaysia

Cons

  • Not available on Shopee Pay — must buy via agent or Bjak
  • Less prominently marketed vs Etiqa, Allianz, or Zurich
  • Panel workshop network smaller than top-tier insurers
  • Mobile app and digital claims experience less developed than industry leaders

Coverage Options

Comprehensive (own damage + third party)
Third party only
Third party, fire & theft
Windscreen protection
Flood and special perils
Personal accident (driver & passengers)
Legal liability to passengers
Strike, riot & civil commotion

Claims Process

1File police report within 24 hours of accident (required for all claims)
2Contact Great Eastern General Insurance hotline or visit their website/app
3Bring vehicle to an approved Great Eastern panel workshop
4Submit claim documents: police report, IC, driving licence, policy schedule
5Adjuster assesses damage — approval typically 5–14 working days for own-damage claims

Our Verdict

SOLID CHOICE

Great Eastern General Insurance is a reliable choice for drivers who trust the Great Eastern brand. Backed by one of Southeast Asia's most established insurance groups (founded 1908), they offer standard comprehensive coverage at competitive rates.

Their main weakness is digital experience — the app and online claims portal are less polished than Etiqa or Allianz. However, for straightforward claims at panel workshops, the experience is adequate.

Best for: Drivers who value brand trust and want a reputable insurer at a fair price. Skip if: You need a large panel workshop network or prioritize slick digital claims.

Compare Great Eastern vs 15 Other Insurers

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Frequently Asked Questions

Does Great Eastern offer car insurance in Malaysia?

Great Eastern General Insurance Berhad offers motor/car insurance in Malaysia. Note: this is the general insurance arm of the Great Eastern group, separate from Great Eastern Life Assurance which focuses on life and health products. Great Eastern General Insurance is BNM-licensed and available to compare on Bjak.my.

Is Great Eastern General Insurance good for car insurance?

Great Eastern General Insurance is a solid mid-tier choice backed by a reputable group. Their car insurance covers comprehensive and third party plans with standard add-ons. Pricing is competitive through comparison platforms like Bjak. Best for drivers who trust the Great Eastern brand name and want reliable claims support.

How do I get a Great Eastern car insurance quote?

The easiest way to get a Great Eastern General Insurance car insurance quote is through Bjak.my — enter your plate number and compare Great Eastern's price alongside 15 other BNM-licensed insurers in under 3 minutes. Great Eastern car insurance is not available on Shopee Pay.

How do I make a car insurance claim with Great Eastern?

To make a Great Eastern General Insurance car claim: (1) Call the Great Eastern hotline or visit their website. (2) File a police report within 24 hours of the accident. (3) Bring your car to an approved Great Eastern panel workshop. (4) Submit claim documents including police report, driving licence, and insurance policy. Most own-damage claims are processed within 7–14 working days.

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