Car Insurance Review 2026
Generali Car Insurance Malaysia
European-backed insurer — formerly Pacific Insurance, now part of Generali Group
Generali Insurance Malaysia Berhad (formerly Pacific Insurance Berhad)
Did You Know?
Generali Insurance Malaysia was previously known as Pacific Insurance Berhad until the Generali Group rebranding. If you had a Pacific Insurance car policy, it was automatically migrated to Generali. See Pacific Insurance review →
✓Pros
- +Backed by Generali Group — one of Europe's largest and oldest insurers
- +BNM-licensed, formerly Pacific Insurance with established Malaysia presence
- +Standard comprehensive coverage with competitive add-on options
- +Reasonable pricing for mid-range vehicles
- +Transition from Pacific Insurance brings established workshop network
✗Cons
- −Not available on Shopee Pay — compare via Bjak or agent
- −Brand awareness lower than Etiqa, Allianz, or AXA in Malaysia
- −Rebranding from Pacific Insurance still being absorbed by market
- −Digital claims portal less mature than market leaders
Coverage Options
Claims Process
Our Verdict
Generali Insurance Malaysia (formerly Pacific Insurance) is a decent choice backed by European insurance heritage. The Generali Group has been operating since 1831 and brings strong financial stability to the Malaysia market.
The Pacific Insurance legacy gives Generali an established workshop network in Malaysia. However, the rebranding process means their digital services are still catching up to market leaders like Etiqa and Allianz.
Best for: Drivers who want a financially solid European-backed insurer at reasonable rates. Skip if: You need the cheapest premiums (go Etiqa) or best roadside service (go Allianz).
Compare Generali vs 15 Other Insurers
Enter your plate number on Bjak — see Generali's exact price vs Etiqa, Allianz, Zurich and 12 more. Free, 3 minutes.
Compare on Bjak — Free →Frequently Asked Questions
Does Generali offer car insurance in Malaysia?
Yes — Generali Insurance Malaysia Berhad (formerly Pacific Insurance Berhad) is a BNM-licensed general insurer that offers comprehensive and third party car insurance in Malaysia. Generali is the Malaysian arm of the global Generali Group, one of Europe's largest insurance companies. Compare Generali on Bjak.my alongside 15 other licensed insurers.
Is Generali the same as Pacific Insurance Malaysia?
Yes — Generali Insurance Malaysia Berhad was formerly known as Pacific Insurance Berhad. Generali Group acquired Pacific Insurance and rebranded in 2020. Existing Pacific Insurance policyholders were automatically transferred to Generali. The claims processes and panel workshops are managed under the Generali brand.
How does Generali compare to Etiqa for car insurance?
Etiqa is typically cheaper for standard private cars (Malaysian models like Myvi, Axia). Generali may be competitive for certain vehicle types, especially where their panel pricing is favourable. Compare both on Bjak.my with your actual plate number for an accurate price comparison.
How do I claim car insurance from Generali Malaysia?
To make a Generali Malaysia car insurance claim: (1) File police report within 24 hours of accident. (2) Call Generali's claims hotline or submit via their online portal. (3) Bring vehicle to a Generali-approved panel workshop. (4) Submit claim form, police report, IC, driving licence, and policy schedule. Claims are typically processed within 7–14 working days.
